Industries
AI and data for the modern utility.
From the grid to the meter to the call center, we have delivered across nearly every corner of the utility. Deep, hands-on experience in electric, gas, and the operations that run them.
Book a consultationWhat we do
One partner, across the whole operation.
Utilities operate in a volatile, heavily regulated, asset-intensive world, and technology only helps if it understands that world.
Grid and field operations
Grid modernization and smart grid, advanced metering infrastructure, outage management and estimated time to restore, asset health and predictive maintenance, gas leak prediction, and field construction and asset management.
Customer, billing and contact center
Customer billing and retail choice programs, billing AI agents, contact center as a service, image recognition for fraud detection, and customer payment propensity work aimed at arrears.
Energy trading, risk and forecasting
Energy trading and risk management integration, energy management, load forecasting, and anomaly detection across market and operational data.
Work, cost and enterprise optimization
Work management systems, work bundling, enterprise spend analysis for supplier optimization and cost takeout, and AI-enabled plant engineering.
Contact center as a service
Generative AI brought into utility customer care to cut average handle time and raise self-service deflection. Fewer calls, faster resolutions.
Enterprise spend cube
Led by our technical program managers, we categorize and optimize enterprise spend, turning procurement data into recovered margin.
How we work
Assess. Brainstorm. Coach. Deliver.
Most utilities already have more candidate use cases than capacity. The useful first move is not another pilot, it is an honest read on which ones your data and your operations can actually carry.
Assess
An honest read on where you actually stand, before anyone writes a roadmap.
Brainstorm
Options on the table with your people in the room, not a deck delivered to them.
Coach
We build the capability as we go, so the work does not leave when we do.
Deliver
Into your operating reality, running, owned by your team.
Common questions
Questions we hear often.
How is AI used in utilities?
Across the value chain: forecasting load and prices, predicting outages and estimating restoration times, detecting fraud and gas leaks, automating billing and customer care, monitoring asset health, and supporting trading and risk. Which of those is worth doing first depends on your data and your priorities, which is where an assessment starts.
What is AMI, and where does AI add value?
Advanced metering infrastructure is the network of smart meters and communications that reports consumption at interval level. The value sits on top of that data: load forecasting, theft and anomaly detection, outage confirmation, and customer programs that depend on knowing usage patterns rather than guessing them.
Can you integrate an ETRM platform?
Yes. Energy trading and risk management platforms rarely fail on the software itself. They fail on the integration into scheduling, settlement, and reporting, and on the data underneath. That is where most of the effort goes.
Where should a utility start?
With an assessment rather than a pilot. Scoring candidate use cases honestly against data readiness and operational impact, then sequencing them, saves more time than any single proof of concept.
Next step
Let us talk about your utility.
Book a consultation and we will bring utility experience to your priorities, whether that is grid, billing, trading, or operations.
Book a consultation